Sinequanon (SQN), the Zurich-based behavioral analytics firm, has launched its 'Odyssey Index', a proprietary, AI-enabled crisis monitoring tool that enables organizations to test, analyse and enhance their capacity to cope with the unprecedented global, humanitarian and business crisis presented by COVID-19.
The Odyssey Index is a cloud-delivered toolkit that can be deployed immediately to providerapid insights into organizations’ operations and workforce for the effective management ofcrises such as the evolving COVID-19 pandemic. The Index leverages SQN’s revolutionary Twisit® (‘the way I see it’) mindset and behaviour measurement platform as well as theclient-specific algorithms of its Living Analytics® AI engine to equip large national, regional or global businesses with actionable predictive data. SQN’s propriety suite of analytical tools can then be used to assist CEOs and organisational leaders to map out the ideal route to safer shores.
“When COVID-19 first hit we at SQN were busy rolling out a new product, which sets a new industry standard by using science and technology as well as the power of AI to facilitate organizational culture change,” says Per Lagerstrom, CEO of SQN. “It soon became apparent that our product has some pretty unique capabilities that can be pressed into service for the greater good by step-changing the capacity of businesses to survive and thrive in times of extreme change and uncertainty.”
Lagerstrom explains that in times of crisis, organizations face the dilemma of having to take rapid and decisive action to mitigate the negative impact on their workforce and business, but are often forced to do so with incomplete information. Organizations with accurate and complete datasets, as well as advanced analytical tools that enable them to dynamically evaluate the evolution of the crisis on an ongoing basis, will be best positioned to respond effectively.
“In a crisis you don’t always have the luxury to spend days or weeks gathering data to inform your decision making,” says Lagerstrom. “Rapid and decisive action is critical but doing so with incomplete data can lead to errors or unintended consequences. What the Odyssey Index does is place an advanced measurement toolkit in the hands of CEOs to allow them to discern exactly what their people are feeling or thinking and whether the organization’s internal environment is helping or hindering progress.”
SQN’s unique suite of digital tools, which span the fields of AI, behavioural science, measurement, and technology, provide organizations with the ability to analyse the keymindsets and behaviours of employees, which are critical to enhancing their ability to cope, adapt and ultimately thrive during times of extreme uncertainty and ambiguity. These proprietary tools are able to gauge key emotional enablers such as levels of trust in the organization; fears and anxieties; as well as employees’ sense of meaning and purpose during times of crisis.
“If you want to show effective leadership and take meaningful action to mitigate the impactof an extraordinary situation like the COVID-19 pandemic, you need a clear understanding of your people, what’s driving their behaviour and what they need to thrive under the given set of circumstances,” says Lagerstrom. “That requires deep insights into where they are, how they’re responding with respect to fear, coping mechanisms, resilience, as well as whether the systems and processes you have in place are enabling or disabling them.”
The Odyssey Index acts as a revolutionary measurement engine that objectively collects signals from human responses through the use of clever survey questions deeply rooted in behavioural science. Using a unique combination of science, AI, technology and agile operations, SQN is able to leverage objective and micro-intrusive behaviour measurement insights in order to achieve an analytically-derived, client-specific target culture.
“We’re able to provide clients with an extremely accurate picture of the level of ‘connectedness’ people have with their organizations through predictive algorithms that link specific behaviours to business outcomes,” says Lagerstrom. “These can then be benchmarked against global datasets so that the appropriate actions can be taken to achieve specific improvements in business performance while at the same time radically altering the employee experience for the better.”
SQN’s cloud-based Odyssey Index allows for product upgrades to be rapidly deployed as they emerge from its development lab. These include enhanced data quality algorithms, shortened data update cycles, neural network AI, online dashboards, updated action playbooks, machine learning and new leading edge psychological constructs.
As part of its value proposition and service to clients during these challenging times, SQN will provide its powerful Odyssey Index toolkit free of charge for the first month in return for a donation to a COVID-19 charity. Thereafter, SQN will continue to provide continuous support for as long as is required at a nominal fee.
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Adaptive business models
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The bottom line? Prepare to get flexible.
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From our perspective, keeping data for actuarial or engineering applications is short sighted – that’s why we’ve brought it into the human capital space.